Baggage FAQ's

In this section look for answers to your questions about:

Cabin baggage

  • What are the dimensions and units of cabin baggage?

    The maximum dimensions of one cabin bag are 56cmX36cmx23cm.

    Allowed is ONLY Hand baggage up to 7KG.

  • What if the weight of the cabin bag exceeds 7 kg?

    In this case cabin bag has to be checked in which is paid as extra bag.

    European flights:
    Price for extra bag of 10KG is 20EUR
    Price for extra bag of 20KG is 40EUR

    Middle-east flights:
    Price for extra bag of 15KG is 40EUR
    Price for extra bag of 25KG is 85EUR

    And in that case dangerous good rules will apply.

  • What if cabin bag exceeds permissible dimensions?

    In this case cabin bag has to be checked in which is paid as extra bag.

    European flights:
    Price for extra bag of 10KG is 20EUR
    Price for extra bag of 20KG is 40EUR


    Middle-east flights:
    Price for extra bag of 15KG is 40EUR
    Price for extra bag of 25KG is 85EUR

Checked-baggage

  • What is my checked baggage allowance?

    European flights

    Light ticket: only hand baggage allowed up to 7KG (size 56cmX36cmx23cm, above 7KG will be charged by kilo)

    Opti ticket: hand baggage allowed up to 7KG (size 56cmX36cmx23cm) + 15KG checked (above will be charged by kilo)

    Advantage ticket: Hand baggage allowed up to 7KG (size 56cmX36cmx23cm) + 25KG checked (above will be charged by kilo)


    Middle-east flights

    Light ticket: only hand baggage allowed up to 7KG (size 56cmX36cmx23cm, above 7KG will be charged by kilo)

    Opti ticket: hand baggage allowed up to 7KG (size 56cmX36cmx23cm) + 15KG checked (above will be charged by kilo)

    Advantage ticket: Hand baggage allowed up to 7KG (size 56cmX36cmx23cm) + 25KG checked (above will be charged by kilo)

  • What if the weight of the checked bag exceeds permitted weight?

    If any piece of checked baggage exceeds the weight allowance, the passenger will be charged a 10 EUR per kilo.

    The maximum weight of one checked bag is 32 kg.

  • What if the baggage is lost, delayed or damaged?

    Delayed or damaged baggage should be reported immediately after the flight to the Lost&Found office at the airport of arrival. We have to know about the delay of your baggage as soon as possible, but no later than 21 days after arrival, and, in case of damaged baggage – no later than 7 days after arrival. If your baggage is not located within 21 days of arrival, you are entitled to file a claim for compensation.

    In that case contact us on our email customersupport@flybosnia.ba.

Special baggage

  • What kinds of sports equipment and special baggage are allowed on FLYBOSNIA flights?

    The following sports equipment and special baggage is accepted on FlyBosnia flights:

    • Bicycles;
    • Golf equipment;
    • Skiing equipment;
    • Prams;
    • Wheelchairs;
    • Cellos, other musical instruments and fragile objects. Please note that we are not responsible in case of any damage, and that transportation of such instruments could be done by buying extra seat for them.

    Please note that only a limited number of sets of non-standard baggage can be accepted on each flight therefore anyone wishing to transport any kind of non-standard baggage should declare it in advance.

  • Are there any restrictions on what may be transported on FlyBosnia flights?

    Due to security reasons, certain objects and substances cannot be transported as part of cabin or checked baggage.

    Please be attentive to the rules of transporting liquids in your cabin baggage:

    • Liquids may only be carried in containers no greater than 100ml.
    • These containers must be brought to the airport contained in a single, transparent, re-sealable plastic bag, which itself must not exceed 1 liter in capacity (approximately 20 cm x 20 cm). The contents of the plastic bag must fit comfortably and the bag must be sealed.
    • Each passenger may carry only one such bag of liquids. The bag must be presented for examination.